Refund & Cancellation Policy

Refund & Cancellation Policy

  • All sales are final and will go through CEO.
  • When saying wrong item in policy, it means you ordered this item but customer received another item. Not in the case the customer picked the wrong item.
  • If customer picks wrong item. Non-Refundable.
  • You have 20 minutes after ordering to cancel your order.
  • Orders that meet the cancellation requirements (all refund request gets inspected by CEO.) Will be reimbursed 7-14 business calendar days.
  • No REFUNDS ON LIP GLOSS. (Unless sent wrong product, which must be proven)
  • Clothing items are final. No refunds or returns. (Unless wrong item sent or damage. This also goes through the CEO. Problem must be sent to email: Presidentialfreedom@yahoo.com. You have 48 hours after the package says delivered. )
  • example: when the package says delivered: as soon as the package says delivered on website side of things, you have 48 hours to start a claim.

After 48 hours the window closes.

 

IF CLOTHING ITEM(S) QUALIFY FOR REFUND.

  • Customer is responsible for shipping.
  • Refund starts when package is received back to destination.
  • Clothing must still have tags on them.
  • Must not be worn. Have smell or any cosmetic damages. Unwashed.

Email must include: order number, pictures if any, proof of problem.

  • BODYSUIT, UNDER CLOTHING, SWIMSUIT, LINGERIE ARE NON REFUNDABLE. SALES ARE FINAL.
  • Unless wrong item sent, but if worn or placed on body not refundable!
  • Jewelry non refundable. Unless wrong item sent. Must be notified within 48 hours.
  • jewelry must be sent back in regular packaging.
  • Tag must still be on jewelry.

 

Eyelash items

 

  • Eyelashes AND RELATED COSMETICS are NON REFUNDABLE.

 

 

Non refundable products and all claims will go through the CEO.

Report problems within 48 from moment item says delivered.